Privacy Policy

Effective Date: [07/01/2025]

At youraceappliance.com (“we,” “our,” or “us”), we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request services, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and any other details you provide when contacting us or requesting service.

  • Service Details: Information about the services you request, such as location, equipment type, and preferred appointment times.

  • Technical Information: Your IP address, browser type, operating system, referring URLs, and other standard web log data.

  • Cookies & Tracking Data: Data collected through cookies, analytics tools, and similar technologies to improve website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your service requests and provide HVAC-related services.

  • Communicate with you regarding appointments, estimates, or service updates.

  • Improve our website, services, and customer experience.

  • Send you promotional or informational messages (only if you have opted in).

  • Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

  • With service providers who assist us in operating our website, scheduling services, or conducting business.

  • As required by law to comply with legal obligations or respond to lawful requests from authorities.

  • In the event of a business transfer, such as a merger or acquisition, where customer data is part of the transferred assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website after changes are posted constitutes your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

ACE Appliance
Address: 4872 CA-27 # 170, Woodland Hills, CA 91364
Phone: (818) 939-4882
Email: info@youraceappliance.com
Website: https://www.youraceappliance.com